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Privacy Policy and Cookies Policy of the company Jacqlyn.   

This privacy policy describes personal data collected or produced (processed) when using the site of Jacqlyn(hereinafter " Web Sites ") 

It also describes how you use, share and protect your personal data, the options you have regarding your personal data, and how you can contact us.


" Jacqlyn " is responsible for the processing of your personal data and in this privacy policy is referred to as "Jacqlyn" us ", " us " or " us »


We ask that you provide us with certain personal information in order to provide you with the products or services you request. For example, when you shop, contact our customer service, ask for news, create an account, participate in our events or contests, or interact with or use our Website This personal information includes: 

  • Contact details, including name, email , no. telephone, postal and billing address   
  • Login and account details, including username, password and unique user ID
  • Personal information, including gender, city, date of birth and shopping history
  • Payment or credit card details
  • Pictures, photos and videos
  • Data on physical characteristics and
  • Personal preferences, such as your wish list, as well as marketing and cookie preferences .   
  • We collect additional personal information from you to provide specific information within our Website.


When you interact with our Website, certain data is automatically collected from your device or the web browser you are using. More information about these practices is included in the Cookies section of this privacy policy. This data includes the following:      

  • Device IDs, call status, network access, storage information, and battery information
  • Cookies , IP addresses, referral headers ( referrer headers ), identification data of the web browser and issue and images collection statistics ( web beacons ) and labels ( tags )         


We comply with local law and do not allow children to register on our Website when they are under sixteen (16) years old. We will seek parental consent for the children participating in our experiences and events.

TOOLS to Adjust What Personal Data We Collect

By using our Website, we also provide timely information and your consent to certain practices. For example we take your consent to use your site and send you notifications. We may obtain this consent through our Website or by using the usual consents available on your device.  

In many cases, the web browser platform you use or your mobile device provides additional tools that allow you to control when your devices collect or share certain categories of personal data. For example, your mobile device or web browser that you use may provide tools that allow you to manage the use of cookies or the sharing of sites. We encourage you to familiarize yourself with and use the tools available on your devices.      

WHY and HOW we use your personal data

We use your personal data for the following purposes:

To provide information about our Website and the Services you request

When you use our Website, we use your personal information to provide you with the product or service you have requested. For example, if you make a purchase on the website of Jacqlyn or participate in an event or promotion, we will use the contact information you provide to contact us about your purchase, event or promotion. If you contact our customer service, we will use information about you, such as delivery or payment information, or the product you purchased, to help you resolve a problem or answer your questions.      

In many cases, in order to use certain information on our Website, you may need to provide Jacqlynadditional data or additional consent to use certain information in a certain way. For example, to share content on social media, you may need to provide the login details for your social media accounts.     

To share information about our products, services and events, as well as for other promotional purposes

When you give your consent, we will send you promotional communications and news about the products, services, events of Jacqlyn and other promotions. You can opt - out of these communications at any time after you have given this consent.       

If you are already a customer of Jacqlyn (for example, if you have placed an order with us), we may use the contact information you provide to send us marketing updates on similar products or services by Jacqlyn, where permitted by applicable law (unless you have already chosen not to receive such content). In other cases, we seek your consent to send you marketing information. We may use the information you provide to us, as well as information from other products or services of Jacqlyn, such as your use of our Website, the visits or purchases you make to our stores, your participation in events and competitions - to personalize our communication with you about products and services that we believe may be of interest to you.       

For the operation, improvement and maintenance of our business, products and services

Use your personal data for our business. For example, when making a purchase, we use this information for accounting, auditing and other internal functions. We use personal data about how you use our products and services to improve your user experience, to assist you in identifying technical and service issues, and to manage our Website.    

For the protection of rights, assets or security, ours or those of others

We may also use your personal information about how you use our Website to prevent or detect fraud, misuse, misappropriation and breach of our Terms of Use, as well as to comply with court decisions, government requests or current legislation. 

For general research and analysis purposes

We use data on how to use the Web Our Site and / or our services to better understand the behavior and preferences of consumers. For example, we may use information on how to use product search and retrieval by visitors to the Jacqlyn’s website, in order to better understand the best ways to organize and present product offers in the "shop windows" of our online stores.         

Other purposes

We may also use your personal data in other ways and we will provide special notifications when we collect the data, while securing your consent where needed.

Legal Basis

In order to process your personal data, we rely on certain legal bases, depending on how you operate on our Website

  • When you purchase products from our Website , we need your personal information to fulfill the contract between us. For example, we need the payment and contact details for the delivery of your order.   
  • We also rely on other legal bases to defend our reasonable rights as a business, or to comply with a legal obligation or to protect our vital interests.


Notification from Jacqlyn

Jacqlyn is sharing your personal information with:  

  • The retail stores of Jacqlyn for the purposes and under the terms mentioned above  
  • Third party service providers that process personal data on behalf of Jacqlyn, for example for credit card processing and payments, transfers and deliveries, hosting, management and maintenance of our data, email distribution , research and analysis , management of brand and product promotions, as well as management of certain services and items. When we use third party service providers we enter into agreements that oblige them to implement appropriate technical and organizational measures to protect your personal data.          
  • Other third parties, to the extent required for the following purposes: (i) compliance with a government request, court order or applicable law; (iii) our protection against third party claims, and (iv) helping to prevent or investigate fraud (eg counterfeiting)
  • To other third parties when you have given your consent

We may also transfer personal data we hold about you in the event of the sale or transfer of all or part of our business or assets (such as in the event of a reorganization, transfer, liquidation or liquidation).

Notification from you

When you use certain social media items on our Website, you may create a public profile that includes information such as username, profile picture and city. You can also share content with your friends or the general public, including information about your interaction with Jacqlyn. We encourage you to use the tools we provide to manage the social media sharing of Jacqlyn in order to control the information you make available through social media of Jacqlyn .         


Encryption & Security

We use a variety of technical and organizational security measures, including encryption and authentication tools, to protect the security of your personal data.

International data transfer 

The personal information we collect (or process) within our Web Site will be stored in Greece or countries of the European Union or the European Economic Area or in the United States. Some of the recipients of the data with which Jacqlyn share your personal data may be located in countries other than the one where your personal data was originally collected. Legislation in these countries may not provide the same level of data protection as the country that originally provided your personal data. However, when we transfer your personal data to recipients in other countries, including the US, we will protect your personal data as described in this privacy policy and in accordance with applicable law.            

We take steps to comply with applicable legal requirements for the transfer of personal data to recipients in countries outside the European Economic Area or Switzerland that do not provide an adequate level of protection. We use various measures to ensure that your personal data transferred to these countries enjoy adequate protection in accordance with data protection rules. These include signing the EU Standard Contract Clauses, certifying that the recipient has adopted the Corporate Binding Rules or complying with the EU-US and Switzerland-US Privacy Shield intercompany data transfer agreement.          

Protecting your personal data

We retain your personal information for as long as necessary to fulfill the purposes set out in this Privacy Policy (unless a longer retention period is required by applicable law). Generally this means that we will keep your personal data for as long as you have an account with Jacqlyn. Regarding your personal data related to product purchases, we retain this data for a longer period of time in order to comply with our legal obligations (such as tax and commercial legislation and for warranty purposes).     


You have the right to request the following: (i) access to your personal data, (ii) electronic copy of your personal data ( portability ) (iii) correction of your personal data if it is incomplete or inaccurate, or (iv) deletion or restriction of your personal data in certain circumstances provided by applicable law. These rights are not absolute. In the event that we have secured your consent to the processing of your personal data, you have the right to withdraw your consent at any time.      

If you would like to request a copy of your personal data or to exercise any other rights you may have, please contact us using the contact details in the " Contact Us" section.    

Choosing not to receive Marketing Communications  

If you have an account at Jacqlyn, you can choose not to receive communications marketing of Jacqlyn by modifying your choices under "view or change your profile" of our Site. You can also choose not to receive marketing communications by changing the email and sms records by clicking the delete link or following the instructions included in the message. Alternatively you can contact us using the contact details in the "Questions and Comments" section below.          


Jacqlyn collects information, which may include personal information from the web browser when you use our Site. We use a variety of methods, such as cookies , to collect this information, which may include (i) your IP address, (ii) your unique cookie ID , information about your cookies , and information about whether your device has software for accessing certain information, (iii) unique device ID and device type, (iv) domain , browser type and language, (v) operating system and system settings, (vi) country and time zone, (vii) previous visits to websites, (viii) information about your interaction with our Websites, such as number of clicks, purchases, declared preferences, and (ix) access times and related URLs.

It is also possible to collect information from third parties through Websites using cookies , third party plugins and widget tools . These third parties collect data directly from your web browser and the processing of such data is subject to their own privacy policies.         

We use cookies to monitor the use of our Website by our customers, as well as to understand their preferences (such as country and language options). This allows us to provide services to our customers and improve their online experience. We also use cookies to obtain aggregate data on traffic and interaction with websites, to identify trends and to obtain statistics so that we can improve our Websites. There are generally three categories of cookies used on our Websites:     

  • Functionality: These cookies are required for basic website functions and are therefore always enabled. They include cookies that allow our Website to "remember" you during your browsing, during a single visit or, if requested, from one visit to another. They allow the "Shopping Cart" and "Checkout" features to be available and help with security and compliance issues.      
  • Performance: These cookies allow us to improve the operation of our Website by monitoring usage. In some cases, these cookies improve the speed with which we can process your requests and allow us to remember your preferences on websites. Rejecting these cookies can lead to inadequate personalization of proposals and poor website performance.        
  • Social media and advertising: The cookies social media give you the ability to connect to networks of social media you use and share content from our Site on social media. The cookies advertising (third) collect information to better help personalize ads according to your interests, both on our own website and others. In some cases, these cookies include the processing of your personal data. Rejecting these cookies may result in the display of ads that are not so relevant to you or the inability to effectively connect with Facebook , Twitter , or other social media and / or the inability of you to share content on social media networking. 

You can also change your preferences by page « Cookie Settings » (Settings Cookies ) at the bottom of every page of our Web Site.     

For a complete and up-to-date summary of all third parties that have access to your web browser (through our Web site or others), we recommend that you install a plugin specifically designed for this purpose. You can also enable notification sent to you from your computer each time cookies are sent , or you can choose to disable all cookies . This is done through the browser settings on every web browser and device you use. Because every web browser is a little different, we suggest you refer to the Help menu of your web browser to find out how to modify your cookies . If you disable cookies , you may not have access to many elements that make our Website more efficient, and some of our services may not work properly.                

CHANGES in our Privacy Policy

Current legislation and our practices change over time. If we decide to update our privacy policy, we will post the changes on our Website. If we make substantial changes to the way we process your personal data, we will send you prior notice or, when required by law, seek your consent to make such changes. We strongly recommend that you read our privacy policy and be regularly informed of our practices. This privacy policy was last amended in April 2023.      

QUESTIONS and Comments

We are at your disposal for questions, comments and concerns you may have about our privacy policy and our privacy practices.

If you wish to submit comments or have questions or concerns, or if you wish to exercise your rights regarding your personal data, please contact the Service Consumer Service or the Head of our business in the address Tsimiski 10, Thessaloniki.

You can also send email to the email address info@jacqlyn.gr   

If you contact us through a private complaint, it will be evaluated in order to resolve the issue in a timely and effective manner. You also have the right to complain to the competent supervisory authority in your country of residence. 


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